Skills & Competencies for Total Quality Administrator
Total Quality Administrator job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Total Quality Administrator
Administers the organization's total quality programs and processes.
JOB RESPONSIBILITIES for Total Quality Administrator
Develops data collection processes to produce metrics used in the auditing and analysis of processes. Tracks and measures quality results. Contributes to training and development of teams to guide continuous improvements. Incorporates methodologies such as Six Sigma, Lean, or Kaizen in total quality activities. Typically is certified as Green Belt.
Total Quality Administrator SALARY RANGE
BASE 50%
$99,561
TOTAL 50%
$103,485
Job Level
P03
Job Code
RD14000153
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department
Total Quality Administrator Skills and Competencies List
10 general skills or competencies (Job family competencies) for Total Quality Administrator
1
Job Family Competencies –
Statistical Process Control
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Gathers and reports data gathered from statistical process control.
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Level 2 Behaviors
(Light Experience)
Records test data on statistical process control procedure to support results evaluation.
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Level 3 Behaviors
(Moderate Experience)
Implements statistical process controls to help in cost avoidance savings opportunities.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations and feedback to improve statistical process control programs.
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Level 5 Behaviors
(Mastery)
Fosters the implementation of statistical process control to drive continuous development.
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2
Job Family Competencies –
Change Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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3
Total Quality Administrator
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Administrator
Proficiency Level - 4
5
Competency for -
Total Quality Administrator
Proficiency Level - 5
9 soft skills or competencies (core competencies) for Total Quality Administrator
1
Core Competencies –
Business Process Improvement
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites basic business process improvement techniques and processes.
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Level 2 Behaviors
(Light Experience)
Assists in preparing flow charts to visualize each step in the new workflow.
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Level 3 Behaviors
(Moderate Experience)
Consults in the identification and resolution of process issues.
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Level 4 Behaviors
(Extensive Experience)
Defines the best ways to align our new processes with the desired outcomes.
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Level 5 Behaviors
(Mastery)
Designs various tools to be used for the business process improvement efforts.
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2
Core Competencies –
Project Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites methods and techniques used for scheduling project deadlines.
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Level 2 Behaviors
(Light Experience)
Adheres to organizational policies to guarantee the project aligns with standards and expectations.
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Level 3 Behaviors
(Moderate Experience)
Analyses new project management tools and methodologies and reports recommendations to management.
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Level 4 Behaviors
(Extensive Experience)
Delegates tasks and responsibilities when unanticipated circumstances arise.
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Level 5 Behaviors
(Mastery)
Develops and oversees the execution of an adaptable standard operating procedure for projects.
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3
Total Quality Administrator
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Administrator
Proficiency Level - 4
5
Competency for -
Total Quality Administrator
Proficiency Level - 5
Summary of Total Quality Administrator skills and competencies
There are 0 hard skills for Total Quality Administrator.
10 general skills for Total Quality Administrator, Statistical Process Control, Change Management, KaiZen, etc.
9 soft skills for Total Quality Administrator, Business Process Improvement, Project Management, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Administrator, he or she needs to be proficient in Business Process Improvement, be proficient in Project Management, and be skilled in Attention to Detail.
10 general skills for Total Quality Administrator, Statistical Process Control, Change Management, KaiZen, etc.
9 soft skills for Total Quality Administrator, Business Process Improvement, Project Management, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Administrator, he or she needs to be proficient in Business Process Improvement, be proficient in Project Management, and be skilled in Attention to Detail.
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